What is ...?
What is Alternative Dispute Resolution
Alternative Dispute Resolution is the use of techniques - such as facilitation, mediation, or third-party fact-finding - to resolve disputes in a manner that results in mutually acceptable decisions. The word "alternative" indicates that these techniques are an alternative to adversarial processes such as litigation.
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What is Meeting/Workshop Design?
Meeting and workshop design involves knowledge of alternative meeting formats and small group processes, and the ability to combine these in a way that increases the effectiveness of the meeting. Meeting formats that may be suitable for small groups may not be effective for large meetings or conferences, so meeting designers need to be experienced in a variety of types of meetings and circumstances.
Increasingly, meeting design also involves the use of in-room computers, groupware (software designed to help groups accomplish tasks), digital projectors, digital whiteboards, and other collaborative technology.
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What is Meeting/Workshop Facilitation?
Facilitation is the use of a skilled, neutral party to conduct meetings, workshops or conferences. An effective facilitator is trained in communication skills, group dynamics, and meeting leadership skills, and is neutral on the outcome of the meeting.
In some cases a facilitator is used primarily because he or she is a skilled meeting leader. In other cases a facilitator is required because participants need to be confident that the meeting leader does not have "an axe to grind" and will not use the meeting leadership role to further a particular substantive outcome.
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What is Multi-Party Team building?
Team building is a structured workshop designed to define and improve working relationships, resolve disputes, or reach agreements on future courses of action. A multi-party team building session is one in which the participants come from different organizations, and building a team involves bridging differences in organizational mission and culture.
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What is Partnering?
Partnering is a structured process to enable organizations, which share some common interests yet must retain their separate identities, to work together to jointly manage a project or endeavor in a way that benefits all the parties. The parties make an agreement to enter partnering (although this may not be a legally binding relationship); participate in an initial facilitated team-building session; jointly create a charter that describes goals and objectives and defines working relationships; co-manage the project; and participate in periodic follow-up sessions or joint training to improve team effectiveness.
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What is Public Participation?
Public participation is the process by which an organization consults with interested or affected individuals, organizations, and government entities before making a decision. Public participation is two-way communication and collaborative problem solving with the goal of achieving better and more acceptable decisions. Public participation prevents or minimizes disputes by creating a process for resolving issues before they become polarized.
Other terms sometimes used are "public involvement," "community involvement," or "stakeholder involvement."
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What is Risk Communication?
Risk communication is the effective communication of the environmental or health risks associated with past or proposed actions, particularly in settings of potential political controversy and public outcry.
What is Social Impact Analysis?
Social impact analysis is the assessment, in advance, of the social consequences that are likely to follow from specific policies or actions. 'Social impacts' are changes in the way people live, work, play, relate to one another, organize to meet their needs and generally cope as members of society. The term also includes changes to the norms, values, and beliefs that guide and organize people's perceptions of themselves and their society.
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