DEVELOPING OR CONDUCTING TRAINING COURSES
Creighton develops custom-designed training programs tailored to specific organizations, staff level, and issues. Course development typically involves preparing instructor guides, participants' workbooks containing class exercises and presentation outlines, readings, and audio or video instructional tapes.
Examples of course developed by Creighton include:
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Joint Stewardship Training Course
The Joint Stewardship course was developed with U.S. Department of Defense funding, but under the direction of a multi-agency committee including the U.S. Bureau of Land Management (BLM), Forest Service, Department of Energy and representatives of the military services.
The Department of Defense currently manages approximately 24 million acres of land, a majority of which is "borrowed" - with Congressional approval - from other federal agencies. The non-military agencies retain an interest and legal responsibilities for the environmental stewardship of the transferred parcel, even if the land is currently under Department of Defense management. Because each of the agencies involved has a different mission, culture, values and constituency there is considerable potential for disputes to arise between the agencies. Yet the military service and nonmilitary land management agencies all have stewardship responsibilities that must be accommodated.
Over the past several years senior officials from DoD and the land management agencies have been working to develop a "joint stewardship" approach to resource management. Joint stewardship involves a much higher level of cooperation and collaboration than normally occurs among agencies. Experience shows that a "joint stewardship" approach is effective in achieving stewardship of the land.
An inter-agency committee decided a training course was needed to introduce Joint Stewardship to people in the field who must work together to manage resources. Jim Creighton was retained to develop the course, working with a committee with representatives from the Forest Service, BLM, Department of Energy, and the military services.
The target audience for this course is interagency teams who work together now, or will work together in the future. These teams will complete the course as a group. The course is designed to be experiential. There are short lectures and case studies, but most of the course consists of team exercises designed to replicate each step in a joint stewardship "model process." There are also exercises and structured activities in which participants plan a stakeholder involvement program and reach agreements on how to work together more effectively during team meetings.
Creighton has just begun work on a second training course for planners from DoD agencies and environmental regulatory agencies who must work together to develop Integrated Natural Resource Natural Management Plans as required by a federal law called the Sikes Act.
Public Involvement and Teaming in Planning
The U.S. Army Corps of Engineers hired Jim Creighton to develop a new training course that will be one of several core courses that all Corps planners will complete during their first five years with the Corps. Creighton developed the course, titled Public Involvement and Teaming in Planning, with Dr. Jerome Delli Priscoli of the Corps' Institute for Water Resources. Dr. Delli Priscoli also co-taught the course with Creighton.
Creighton and Delli Priscoli conducted a pilot version of the new course in Memphis, TN, in 2002. After revisions, they conducted the first "official" version of the course in San Diego, CA, primarily for planners of the Corps' South Pacific Division.
Since then, a cadre of Corps trainers under the supervision of Dr. Delli Priscoli and Erika Hieber (also from the Institute for Water Resources) has been conducting the course.
The course, which is 4 1/2 days in length, puts considerable emphasis on designing and facilitating meetings - both within teams and public meetings. It also includes sections on working effectively in teams and designing public participation programs. For a copy of the agenda, e-mail Creighton at jim@publicparticipation.com.
Communicating with the Public
Jim Creighton developed the Communicating with the Public training course for the U.S. Department of Energy, along with two other courses, Managing Public Participation, and Environmental Justice and Public Participation. These course were a follow-up to a national series of courses that Creighton conducted under a subcontract with Battelle Pacific Northwest Laboratories. After conducting these courses at most DOE sites nationally, DOE asked Creighton to conduct a needs assessment to determine what additional training was needed.
One of the needs that was identified was the need for basic skills in communicating with non-technical people. The Communicating with the Public training course includes material on public speaking, writing materials for the public, risk communication, working with minority communities, and conducting public meetings.
Creighton later developed an instructor's manual and guide to teaching this course, along with videos he made of each of the lectures during the course. For more information, contact Creighton at jim@publicparticipation.com.
Edison Electric Institute Public Participation Training
The Edison Electric Institute (EEI) Public Participation training course was first developed in the mid 1980s, and was offered nationally on several occasions. In 2001, EEI asked Creighton to update the course and conduct it for utilities from around the country. EEI also had Jim Creighton revise EEI's Public Participation Manual, which Creighton originally developed in the 1984. In addition to being updated generally, the new edition includes material on risk communication, coalition building, partnering, and alternative dispute resolution. EEI also had Creighton prepare an Introduction to Public Participation. The introduction provides an overview of what public participation is, why it matters to the utility industry, and the characteristics of effective public participation programs. For ordering information on the manual or the introduction, go to http://www.eei.org/products_and_services/descriptions_and_access/intro_pub_partic.htm.
The EEI Public Participation Manual serves as the basic text for the training, and copies of the manual are provided to class participants. Contact Rick Loughery at EEI for registration information (RLoughery@eei.org).
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Creighton also conducts existing training courses in public participation, dispute resolution, risk communication, partnering and team productivity. Course agendas and schedules can be adapted to meet specific organizational needs. Creighton also adapts existing courses by developing new materials for clients that are then included as part of an existing course.
Complete list of custom courses developed by Creighton:
COMPLETE LIST OF CUSTOM COURSES
Among the custom courses Creighton has developed are:
- Public Involvement and Teaming in Planning, U.S. Army Corps of Engineers
- Communicating With the Public, U.S. Department of Energy
- How to Design a Public Participation Program, U.S. Department of Energy
- Public Participation and Environmental Justice (developed with John Rosenthall), U.S. Department of Energy
- Public Participation Training, Edison Electric Institute
- Communicating With the Public About Electric and Magnetic Fields (developed with Robert Banks Associates), Tennessee Valley Public Power Association (this training course won a national trophy award)
- Building Consensus through Participation and Negotiation, Edison Electric Institute
- Executive Seminar: Public Participation in the Planning Process, U.S. Army Corps of Engineers
- Advanced Course: Public Involvement in Water Resources Planning, U.S. Army Corps of Engineers
- Public Involvement in Corps Regulatory Programs, U.S. Army Corps of Engineers
- Social Impact Assessment, U.S. Army Corps of Engineers
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